Contact Us

This page tells you how to reach the editorial team behind the casino reviews and tested payout data published on this site.

How to Get in Touch

Send your message to [email protected]. Our team reads every message and aims to reply within two to three working days, though this is a target rather than a guaranteed turnaround.

What You Can Write to Us About

We welcome messages on the following:

Corrections to tested figures -- if an RTP percentage or a withdrawal time we published no longer matches what you are seeing at a UKGC-licensed casino, let us know.
Outdated bonus or withdrawal information -- promotional terms and processing windows change; flagging a discrepancy helps us keep the data accurate.
Broken links -- if a link to an operator, the UKGC register, or a responsible-gambling resource is not working, please paste the URL in your message.
Partnership enquiries -- commercial proposals are read by our team and considered on merit.
Data requests under the privacy policy -- if you wish to exercise a right under UK data-protection law, state clearly what you are requesting.

Account Issues at a Casino

This site cannot access, view, unlock, close or refund any casino account. We do not mediate disputes between players and operators, and we cannot act on your behalf with any casino. For account problems, contact the operator's support team directly. If that does not resolve the matter, escalate to the operator's approved ADR provider, whose details must appear in the casino's terms and conditions under UKGC rules.

Gambling Support

If you are concerned about your gambling, free and confidential help is available right now:

BeGambleAware -- advice and referrals at www.begambleaware.org
GamCare -- free helpline on 0808 8020 133, available 24 hours a day
GAMSTOP -- self-exclusion across all UKGC-licensed casinos at www.gamstop.co.uk